98hi Terms & Conditions — Your Rights & Responsibilities

1Introduction & Consent

By accessing the 98hi.pro website or mobile application, you are deemed to have fully read, understood, and agreed to these Terms and Conditions. 98hi is an international online gaming service provider that delivers entertaining gaming experiences to users in Bangladesh and beyond.

These Terms and Conditions constitute a legally binding agreement. If you do not agree to these terms, please refrain from using the 98hi platform. We reserve the right to modify these terms at any time, and continued use of the platform following any changes will be considered acceptance of the updated terms.

2Eligibility & Registration

To open an account and play on the 98hi platform, you must meet the eligibility requirements listed below. These requirements are strictly enforced, and accounts cannot be created without satisfying all of them.

• You must be at least 18 years old at the time of registration.
• You must provide accurate and complete personal information.
• Only one account may be registered per person.
• You must register using your own name and your own payment method.
• You must be of sound mind and capable of making your own decisions.
• Citizens of countries where 98hi is prohibited are not eligible to use the platform.

If any information provided during registration is found to be false or misleading, 98hi reserves the right to terminate the account and forfeit the balance at any time. Government-issued ID or other documents may be requested for identity verification (KYC).

3Account Management

The security of your 98hi account is entirely your responsibility. Keep your login credentials (username and password) confidential and do not share them with anyone. Follow the guidelines below to keep your account secure.

• Use a strong password that includes letters, numbers, and symbols.
• Avoid logging in over public Wi-Fi networks.
• Always log out of your account when you are done.
• If you notice any suspicious activity, report it to our support team immediately.
• Transferring or selling your account to another person is strictly prohibited.

98hi is not liable for any unauthorized activity on your account. However, if such an incident is reported, we will investigate and take appropriate action. A monthly maintenance fee may apply to accounts that have been inactive for more than 12 months.

4Deposit & Withdrawal Policy

All deposits and withdrawals on 98hi are processed through fully secure methods. We support transactions via Mobile Banking, Nagad, and Rocket — Bangladesh's most popular mobile banking services. All transactions must be made from an account registered in your own name.

• Minimum deposit amount: BDT 500.
• Minimum withdrawal amount: BDT 1,000.
• Identity verification (KYC) must be completed before making a withdrawal.
• Transactions from payment accounts registered in another person's name are not allowed.
• Withdrawals are processed within a specified timeframe.
• Additional verification may be required for suspicious transactions.

If any transaction is identified as connected to money laundering or illegal activity, 98hi reserves the right to suspend the account and notify the relevant authorities. 98hi maintains records of all deposit and withdrawal activity.

5Bonus & Promotion Policy

98hi offers a range of bonuses and promotions — including a welcome bonus, daily cashback, weekly reload, and special festive offers. Each bonus comes with its own terms and conditions, which must be read before claiming.

• Specific wagering requirements must be met before a bonus can be used.
• The same bonus cannot be claimed more than once.
• Creating multiple accounts to take advantage of bonuses is prohibited.
• Withdrawals are not permitted until wagering requirements have been met.
• 98hi reserves the right to modify or cancel any bonus offer at any time.
• If a bonus is claimed fraudulently, both the bonus and any associated winnings will be forfeited.

For full details on bonuses and current offers, visit our Promotions Visit page. For exclusive benefits available to VIP members, VIP Visit page.

6Gaming Rules

All games on 98hi are conducted fairly and transparently. We use internationally certified RNG (Random Number Generator) technology to ensure that every game outcome is completely random and unbiased. The gaming rules below apply to all members.

• If your internet connection drops during a game, the result will be saved on our servers.
• In the event of any dispute over a game result, 98hi's server logs will serve as the final and conclusive record.
• Using bots or automated software to play games is strictly prohibited.
• Exploiting game vulnerabilities or bugs is prohibited, and any winnings obtained through such exploitation will be forfeited.
• Colluding with other players is strictly prohibited.
• Disrespectful behavior toward other members during gameplay is not tolerated.

Fish Games, slots, and Live Casino each have their own rules. It is a good idea to read them before starting a game. For more details, visit our Game Lobby and Fish Games Visit page.

7Responsible Gaming

98hi believes gaming is a form of entertainment — not a source of income. We are deeply committed to responsible gaming and to protecting the wellbeing and peace of mind of all our members.

• Never bet more than you can afford to lose.
• Avoid chasing losses by playing continuously.
• You can set a deposit limit on your account at any time.
• You have the option to take a temporary break through self-exclusion whenever needed.
• If you notice signs of gaming addiction, please inform our support team.

To learn more about Responsible Gaming, visit our Responsible Gaming Visit page. You'll find support resources and self-assessment tools there.

8Privacy & Data Protection

98hi takes your personal information seriously. We use SSL encryption and advanced data protection technologies to keep your data safe. Your information is never sold or shared with third parties — the only exception is when required by law.

The information we collect includes: name, phone number, email, payment details, and gaming activity logs. This data is used to improve our services, prevent fraud, and meet our legal obligations. For more details, please see our Privacy Policy Read.

9Copyright & Intellectual Property

All content on the 98hi website and app — including logos, images, text, game software, graphics, and design — is protected under the intellectual property rights of 98hi or its licensors. Reproducing, copying, modifying, or distributing this content for any purpose is strictly prohibited.

• Written permission is required before using the 98hi logo or brand name.
• Decompiling or reverse engineering any game software is prohibited.
• Falsely representing yourself as 98hi is a criminal offense.

10Account Closure & Suspension

98hi reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances.

• Any violation of these Terms and Conditions.
• Evidence of fraud, cheating, or illegal activity.
• Providing a false identity or fabricated information.
• Creating or operating multiple accounts.
• Identified as a minor.
• As directed by legal authorities.

You may request to close your account at any time by contacting our support team. You will have the opportunity to withdraw any valid balance before closure, unless the account is under investigation.

11Liability Limits

98hi provides its gaming services on an "as is" basis. Where game outcomes are affected by technical issues, server downtime, or internet connectivity problems, 98hi's liability is limited. That said, we are committed to resolving any such issues fairly whenever they arise.

• 98hi is not obligated to provide financial compensation for gaming losses.
• 98hi is not responsible for issues arising from third-party services such as payment gateways.
• 98hi is not responsible for issues arising from a user's own device or network.

12Changes & Updates

98hi reserves the right to update these Terms and Conditions at any time. Members will be notified of significant changes via email or through the platform. Continued use of the platform after any changes are made will be considered acceptance of the updated terms.

If you have any questions about these terms, please contact our support team: [email protected]