🛡️ Safe Gaming

98hiResponsible Gaming at — keep the fun, keep the limits

Gaming should mean fun — not stress or harm. 98hi is committed to giving you the chance to play in a healthy, enjoyable way. Find out how responsible gaming can keep your life in balance.

18+ Age Restriction
24/7 Support
Free Self-Exclusion
100% Safe

Check Your Gaming Health

Are you playing responsibly? Ask yourself the questions below and seek help if you need it.

Have I set a betting limit?
Am I playing for fun, not profit?
Am I making time for family and friends?
Am I taking breaks every day?
Our Commitment

98hi's Responsible Gaming Features

We believe the real fun comes when every player can play safely. That's why 98hi has multiple protection measures in place.

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Setting Betting Limits

Set your own daily, weekly, or monthly deposit limits. Limits take effect immediately once set. Lowering a limit is instant; raising one requires a 7-day waiting period.

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Breaks & Cooldown

Take a break of 24 hours to 30 days on your own terms. Your account cannot be logged into while cooldown mode is active. Come back with a clear head.

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Self-Exclusion Feature

If you feel you're losing control of your gaming, you can self-exclude for anywhere between 6 months and 5 years. While self-exclusion is active, you won't receive any promotional messages either.

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Session Time Alerts

You'll receive automatic alerts after a set time, and you can track exactly how long you've been playing in real time. Keeping track of time helps keep gaming enjoyable.

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Minor Protection

98hi strictly enforces the 18+ rule. Age verification is mandatory at registration. KYC checks and parental control features are in place to prevent underage access.

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24/7 Support & Counseling

Our support team is always ready to help with any issue. We can also provide contact details for professional counselors whenever needed.

Warning Signs

Recognizing the Signs of Problem Gaming

The first step to responsible gaming is knowing yourself. If you notice any of the signs below, it's time to take them seriously.

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Getting upset after a loss

Feeling excessive anger, frustration, or depression after a loss is a warning sign.

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Spending beyond your budget

Playing with household money, borrowed funds, or your savings is a serious warning sign.

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Losing track of time

Losing track of hours passing is a sign of psychological dependence.

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Chasing Losses

Repeatedly playing to recover previous losses is known as "chasing losses".

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Withdrawing from family

Pulling away from family and friends to focus solely on gaming is a concerning sign.

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Hiding and Lying

Hiding from loved ones how much time or money you are spending.

If you notice two or more of the above signs in yourself, take a break immediately and contact the 98hi support team. Reaching out for help takes courage.

What is responsible gaming and why does it matter?

Responsible Gaming means enjoying gaming in a way that does not harm your financial, mental, or social life. At 98hi, playing responsibly means staying within your means, putting family and daily life first, and never treating gaming as a source of income.

Online gaming is growing fast in Bangladesh, and thousands of people enjoy fish games, slots, and Live Casino on 98hi every day — purely for fun. However, a small number of players can develop an unhealthy dependence on gaming without realizing it. To protect you from this, 98hi makes responsible gaming its top priority.

98hi believes that real fun comes when you're in control of the game — not the other way around. That's why our platform offers betting limits, self-exclusion, session timers, and access to expert support. All these tools are completely free and available at any time.

Gaming is entertainment — just like watching a film or playing cricket. Set a fixed monthly entertainment budget and stick to it.

10 Tips for Safe and Enjoyable Gaming

Responsible gaming doesn't require big changes — small, consistent habits make all the difference. These tips, developed with guidance from the 98hi support team, will help keep gaming enjoyable every time.

1. Set a budget in advanceMost Important
2. Stick to your time limitsCritically Important
3. Never play with borrowed moneyCritically Important
4. Keep a clear head while playingImportant
5. Take regular breaksImportant

Never play under the influence of alcohol or drugs. Your judgment becomes impaired and the risk of overbetting increases.

Never chase your losses. "Just one more round and I'll win" — that thought is the most dangerous one of all.

Talk to your family. Letting someone close to you know creates a natural sense of accountability that helps you stay within your limits.

Withdraw your winnings. When you hit a big win, the smart move is to cash out — don't put it all back on the line.

Keep up other hobbies and interests. Balance gaming with other activities — read a book, play a sport, or spend time with your family.

How to set limits on 98hi

The most effective way to play responsibly is to set your own limits in advance. On 98hi, you can easily configure various types of limits directly from your account settings.

1
Deposit Limit

Set how much you want to deposit daily, weekly, or monthly. Once you reach your limit, no further deposits can be made.

2
Betting Limits

Set the maximum amount in BDT you want to wager over a given period.

3
Loss Limit

Once you've lost a set amount, your session will automatically end — so you won't lose any more.

4
Session Time Limit

Set how many hours you want to play in a single session. When the time is up, you'll receive an automatic warning or be logged out.

5
Cooldown / Break

Take a break from 1 to 30 days. During a break, both login and deposits are disabled.

6
Self-Exclusion

Self-exclude for a period of 6 months to 5 years. This period cannot be ended early.

Lowering your limit takes effect immediately. Raising it requires a 7-day waiting period — this protects you from impulsive decisions.

Check Yourself — Is Your Gaming Under Control?

Answer the questions below honestly. If more than three answers are "yes", use the responsible gaming tools or reach out for support.

1

Do you end up spending more than your set budget and regret it afterwards?

2

Do you keep playing to try to win back money you've lost?

3

Have your family or friends expressed concern about your gaming?

4

Have you skipped work, studies, or family responsibilities to play?

5

Have you borrowed money or dipped into your savings to fund gaming?

6

Do you feel bored, restless, or low when you're not playing?

7

Do you hide how much time or money you're spending from the people close to you?

8

Is gaming affecting your sleep, eating, or physical health?

If you answered "Yes" to 3 or more questions, please reach out to 98hi's support team right away. You're not alone — help is easy to access and completely confidential.

Where to Find Help & Support

Asking for help around responsible gaming is not a weakness — it takes real courage. 98hi is always here for you. Our support team will assist you with complete confidentiality.

Live Chat Support

Our support team is online 24 hours a day, 7 days a week. Get instant help whenever you need it.

Email Support

Email us about anything related to responsible gaming. We will respond within 24 hours.

[email protected]

Self-Exclusion Request

Activate self-exclusion yourself via account settings or through support — completely free of charge.

Professional Support

Our support team can provide contact details for mental health specialists whenever needed.

Frequently Asked Questions

No, responsible gaming is for every player. It's about preventing problems, not just solving them. Using budget and time limits keeps gaming enjoyable for everyone.

No, your balance is fully protected during self-exclusion. Once the self-exclusion period ends, or if you submit a withdrawal request, you can access your funds through the support team.

Not at all. All of 98hi's responsible gaming tools — deposit limits, loss limits, session timers, cooldown, and self-exclusion — are completely free and available at any time.

98hi strictly enforces an 18+ policy. Age verification is mandatory at registration. If a minor is detected, the account is immediately closed and all associated data is permanently deleted.

Cooldown is a short-term break (1 to 30 days) that ends automatically when the period expires. Self-exclusion is long-term (6 months to 5 years) and cannot be reversed before the period ends. For serious concerns, self-exclusion is the recommended option.

The 98hi support team is here to guide you every step of the way. You can also find more information on our FAQ page. For any questions, email us at [email protected].
Our Pledge

98hi's Responsible Gaming Commitment

We're not just a gaming platform — we're a partner in your wellbeing.

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Age Verification

A strict KYC process is in place to verify that all players are 18+.

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Free Tools

All protection tools are free and available instantly.

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Confidential Support

All support is completely confidential — no one will know.

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Real-Time Tracking

Track exactly how much time and money you're spending in real time.

Instant Limit

If you decide to lower your limit, it takes effect right away.

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Mental Health

Information on professional mental health support is available whenever you need it.

🎮 Play Safe

Play Responsibly — Enjoy the Fun at 98hi

Knowing your limits and playing safely is what real fun looks like. Join 98hi today and make use of our responsible gaming tools.

18+ | Play Responsibly | Set Your Limits

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